Amez Line – Privacy Policy

Effective Date: 09/04/2025

This Privacy Policy explains how Amez Line collects, uses, and protects personal information of Buyers and Sellers using our multi-vendor marketplace platform. By using Amez Line, you agree to the practices described below.

1. Information We Collect

1.1 Account Information: When registering, Buyers and Sellers provide details such as name, email, phone number, and password.

1.2 Transaction Data: Information related to orders, payments, refunds, and delivery addresses.

1.3 Seller Information: Business licenses, product details, and financial information for payouts.

1.4 Technical Data: Device information, IP address, cookies, and browsing activity for improving user experience.

2. How We Use Information

2.1 To process orders, payments, and deliveries between Buyers and Sellers.

2.2 To verify Seller identities, prevent fraud, and ensure platform safety.

2.3 To improve services, personalize recommendations, and resolve disputes.

2.4 To comply with legal requirements and regulatory obligations.

3. Sharing of Information

3.1 Buyer information (name, address, phone) is shared with Sellers for delivery purposes only.

3.2 Seller information may be shared with payment processors and logistics partners.

3.3 Amez Line does not sell or rent user data to third parties for marketing purposes.

4. Data Protection

4.1 We use encryption, secure servers, and authentication systems to protect user data.

4.2 Despite precautions, no system is fully secure. Users must safeguard their login credentials.

5. User Rights

5.1 Users may access, update, or delete their account information by logging in to their profile.

5.2 Users may request data deletion by contacting Amez Line support, subject to legal or transactional obligations.

6. Policy Updates

6.1 Amez Line may update this Privacy Policy to reflect changes in technology, law, or services.

6.2 Users will be notified of significant changes via the Website or email.

7. Contact Us

For inquiries or data-related requests:

Email: info@amezcloud.com

Phone: +94 (77) 759 9590

Address:Kandy, Sri Lanka
288A Katugastota Road, Kandy 20000